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Frequently Asked Questions

We strive to make it as easy as possible for our customers to find the information they need regarding our high-quality electric motors. Please click on the frequently asked questions below to review the answers. If you have additional questions, please do not hesitate to contact us directly.

McMillan Electric provides PMDC, Shaded Pole, PSC and BrushFree PMDC motors to original equipment manufacturers (OEMs).

Our motors are custom designed and built to each OEM customer’s design, specifications and test requirements. The motor performance, mounting, environmental protection, and durability are customized to meet your needs.

Our motors are priced based on the OEM customer’s design specifications and test requirements. This customized design also includes motor performance, mounting, environmental protection, and durability.

The motors shown in our website are simply examples representing motors we can build. Please contact our sales staff to discuss a motor design suitable for your application.

Because our motors are designed to meet the specifications of our OEM customers, they are only sold to the OEMs.

Generally, we will design and build customized motors for OEM customers with annual volumes exceeding 2,500 motors per year. Miminum order quantities are generally 250 motors, rounded up to the next full pallet increment.

McMillan Electric will work with UL, CSA, or TUV to achieve the necessary agency approvals.

We are registered to the ISO 9001 – 2008 Revision standard.

We offer a two-year warranty from the date of manufacture against defects in materials and workmanship.

We do not have a fixed lead-time. It is in our mutual interest that McMillan Electric makes every attempt to meet a customer’s delivery requirements of production motors. Our staff will consider all options to meet your desired dates, but may be limited by the availability of component parts.

Please contact our sales staff. We will gladly put you in contact with our local representatives.

Please see our Replacement Motor page on this website. We will show you how to identify the McMillan Electric model number. Once you enter the model number, the website will identify where you can obtain replacement motors.