Customer Service

customer_serviceNo area of McMillan Electric is more customer-focused than our sales department. Our goal is to provide you with the quality custom-designed motor which best suits your application. Our high-speed, high-capacity production capabilities make even short lead times routine. We pledge to deliver product when you need it and at a price representing the best value available in the marketplace.

We start by listening. By truly understanding you, your product, your company and your market, we can be more than just your supplier; we can be your partner throughout your development process.

McMillan Electric’s sales personnel have worked in motor manufacturing for decades and understand motors inside and out. As a result, they understand your needs and can provide effective liaison with our engineering staff.

We’re happy to work with you on your special packaging and delivery requirements, including vendor-managed inventory (VMI) or just-in-time (JIT) delivery.

Our customer service efforts are augmented by a friendly, efficient office staff and a top-rate shipping department. Our own fleet of trucks and career drivers ensure safe, prompt delivery.

McMillan Electric employees, together with a nationwide network of factory representatives, provide service to match our motors—world-class in every way.